What is in the Greeting Card Subscription? Monthly Greeting Card Subscription Details: 4 Greeting Cards. 4 Envelopes. 4 USPS Forever Stamps. New Designs and Themes Every Month. Pause Your Subscription or Skip Read More » February 1, 2022 No Comments
My tracking number has a Delivery Alert. My tracking link shows an alert, but I know my address is correct! What is going on? Give your local post office a call and Read More » August 2, 2020 No Comments
My box was Marked as Delivered, but I Haven’t seen it. Was your package Marked as Delivered, but you Haven’t Received it? It’s possible that USPS marked your box as delivered a bit too early, and Read More » August 2, 2020 No Comments
My Tracking number doesn’t Show Anything? Don’t worry! If you just received your tracking email it may take a couple days for our carriers to update the information. Not all packages Read More » August 2, 2020 No Comments
Notifications Issues “I haven’t heard from you” We work very hard to ensure your shipment makes their way to you quickly, but shipping issues can arise and Read More » August 2, 2020 No Comments
How do I view the full details for a subscription? Go to My Account page. Scroll to the My Subscriptions table. Select the View button next to the subscription in the My Subscriptions table; or Click the subscription number under the Subscription column in the My Subscriptions table. Read More » August 2, 2020 No Comments
How do I reactivate my account? “Opps, I accidentally suspended my account” or ” I am ready to continue to get my subscription” We operate under 2 systems, our own and Read More » August 2, 2020 No Comments
How do I change my billing schedule? For example you are on the Month-to-Month plan and you wish to change to the Bi-monthly plan. We operate under 2 systems, our own and Read More » August 2, 2020 No Comments
Can I pause my subscription? We operate under 2 systems, our own and purchases through Cratejoy. Depending on where your original purchase was made will determine how you log in. Read More » August 2, 2020 No Comments