- Go to My Account page.
- Scroll to the My Subscriptions table.
- Select the View button next to the subscription in the My Subscriptions table; or
- Click the subscription number under the Subscription column in the My Subscriptions table.
This takes the customer to My Account > View Subscription for a single subscription. On this page, the customer can: a) View, and b) in some cases change, the subscription’s:
- status
- start date, trial end, next payment, and end date (if any)
- line items, including products, shipping, fees and taxes
- recurring totals (i.e. the total amount charged each renewal)
- payment method
- order history, including the original order, used to purchase the subscription (if any), renewal orders and orders placed to upgrade or downgrade the subscription
- contact email and phone number
- billing and shipping addresses