To cancel your subscription at any time, you may either login to your account and follow the cancellation procedures there or send us a message at info@mypaperbox.com and we will be happy to do it for you. If you cancel, you may use your subscription until the end of your then-current subscription term.
Depending on your subscription and cancelation date, you may or may not have shipment(s) on the way. You can visit your account here.Â
Refund Policy
Please note that cancellation does not trigger a refund and that refunds must be requested in writing by emailing the aforementioned address. Refunds may not be issued for any boxes received by the customer unless the items inside are damaged. This will be decided on a case-by-case basis, at our discretion.
